This service only applies to local customers and not online sales customers.

The charge for this local pharmacy service is  £2.50 for each delivery. You can also do a pre-payment for a period by giving us a call or paying the driver directly.
Care homes are exempt from payment. 

Advantage: it allows people with illnesses or disabilities to remain in the safety and comfort of their home instead of having to make extra trips to a physical pharmacy. Also saves people's time.

: this service is also safe to use in terms of patient confidentiality.

Our responsibilities:

  • To follow Standards Operating Procedures SOPs) for the delivery of medication, including Controlled Drugs (CDs)  and fridge items.
  • To collect medicines and other products from the pharmacy and plan the safe and timely delivery of those medicines to patients within the law. The driver can also collect medication not used by customers and bring back to the pharmacy for disposal.
  • The driver must ask the customer to confirm one of the following upon delivery: name, address or post code and get a signature from the recipient to indicate safe receipt.
  • Providing appropriate advice and support to patients at the point of delivery.
  • Complying with regulations and legislation governing the supply of medicines.
  • Providing the highest levels of customer service.
  • To retain a delivery record for 6 months.