How this service works

We offer assessment and treatment for sore throat through two routes, depending on age and eligibility.

Children and adults (ages 5 years and over) – NHS Pharmacy First

  • Patients aged 5 years and over may be eligible for assessment and treatment for sore throat free of charge under the NHS Pharmacy First service, provided they meet the NHS clinical criteria.
  • If eligible, treatment will be supplied in line with NHS guidance.

Children (under 5 years) – Private Pharmacist Prescribing

  • Sore throat in children under 5 years of age is not covered under Pharmacy First.
    However, our pharmacist independent prescriber can assess your child and, where appropriate, provide treatment through a private consultation.
  • A private consultation fee applies, and treatment is only provided following a clinical assessment.

What to expect from your consultation

Regardless of the route:

  • A clinical assessment will be carried out
  • Symptoms will be reviewed
  • Red-flag symptoms will be checked
  • Treatment will only be provided if clinically appropriate
  • Clear advice and safety-netting will be given
  • If the condition is not suitable for pharmacy treatment, we will refer you to your GP or urgent care.

Important information

  • Most sore throats are viral and improve without antibiotics
  • Antibiotics are only used when clinically indicated
  • Worsening symptoms, difficulty swallowing or breathing require urgent assessment