To get started, click on the condition you would like to be seen for.

Each condition page will explain:

• Whether it is available under NHS Pharmacy First (free consultation)
• Or whether it is offered through private pharmacist prescribing (paid consultation)
  
• What to do next
  

If the condition is covered under Pharmacy First and you meet the NHS eligibility criteria, you can attend the pharmacy without an appointment (free consultation)

Consultation hours for Pharmacy First:

• Monday to Friday: 9:00am – 5:00pm
  
• Saturday: 9:00am – 1:00pm

Our pharmacy team will assess you and provide treatment in line with NHS guidance.

If you do not meet the NHS Pharmacy First criteria, you may still be able to access care through a private consultation with our pharmacist independent prescriber.

Private pharmacist prescribing

• A booking is required
• All consultations take place in the pharmacy
• The prescribing pharmacist may:
  See you face to face in the pharmacy, or speak with you via secure video consultation while you are in the pharmacy
• The responsible pharmacist on duty will assist with parts of the assessment where needed (for example, temperature, blood pressure, or other observations)
  

To book a private consultation, please click “Book Private Consultation” at the bottom of the condition of your choice.

• Not all consultations result in a prescription
• Treatment is provided only when clinically appropriate
• A consultation does not automatically result in a prescription
• OTC treatment or self-care advice may be recommended instead
• If your condition is not suitable for pharmacy treatment, you will be referred to your GP or urgent care.
  

NHS Pharmacy First

When treatment is provided under the NHS Pharmacy First service, it is treated in the same way as a normal NHS prescription.

The consulation is for free.
Some patients do not pay for NHS prescriptions, for example:

• Children under 16
• Adults aged 65 and over
• Patients who are exempt under NHS rules (e.g. certain medical conditions, pregnancy, benefits)
  

If you normally pay for NHS prescriptions, you will pay the standard NHS prescription charge, which is currently £9.90 per item.

Private Pharmacist Prescribing

When a condition is not covered by Pharmacy First, or NHS criteria are not met, treatment may be provided through a private consultation with our pharmacist independent prescriber.

Private prescribing involves:

• A clinical assessment fee of £20
  
• If a prescription-only medicine is clinically appropriate and prescribed, the cost of the medication will be charged separately. This is typically £10–£15, depending on the medicine supplied.
• All fees will be clearly explained before proceeding
  

Why there is a difference:

Pharmacy First is an NHS-funded service, while private prescribing is not funded by the NHS and reflects the time, expertise, and responsibility involved in a private clinical assessment.