Terms and conditions IP consultation

Scope of Service 

This service is not covered by the NHS and therefore incurs a fee. The pharmacist will first collect information from the customer, then conduct any necessary physical examinations before determining if prescription medication is needed. This information will be share with your GP surgery. 

Privacy and data protection 

Customer data will be collected, stored, and used in compliance with local laws like GDPR. 

Click here for our Privacy Policy: https://www.marksteypharmacy.co.uk/policies/privacy-policy 

Payment Terms 

The consultation fee is £15. Customers can cancel up to 24 hours before the appointment for a refund. If medication is prescribed, an additional fee will apply. 

Prescription policy 

"The Pharmacist Independent Prescriber is qualified to prescribe medications for conditions such as urinary tract infections, skin infections, chest infections, sinusitis, tonsillitis, conjunctivitis (non-severe cases), and mild pain relief. However, there are limitations to this prescribing authority. The pharmacist will not prescribe controlled drugs (e.g., morphine or medications for ADHD), treatments for severe pain conditions, asthma or COPD management, diabetes, hypertension, unlicensed cannabis-based medicines (CBD), or acute eye conditions." 

Customer responsibilities 

The pharmacist trusts your answers and makes decisions based on them. Providing incorrect information can be harmful to your health. You will seek medical advice if you experience side effects when starting a new medication or if your medical conditions change during treatment